Innovative Sustainable Services (ISS)

HOME
ABOUT US
  • WHO WE ARE
  • WHAT WE DO
  • WHAT WE BELIEVE
  • PROBLEMS WE SOLVE
  • INDUSTRIES WE SERVE
OUR SERVICES
  • UX RESEARCH
  • MARKET RESEARCH
  • ACADEMIC RESEARCH
  • UX & UI DESIGN
  • PRODUCT MANAGEMENT
  • CONSULTING
OUR PORTFOLIO
  • CASE STUDIES
  • 3D UX DESIGN PROJECTS
CONTACT US
  • CONTACT US
  • JOIN OUR TEAM
Blog
HOME
ABOUT US
  • WHO WE ARE
  • WHAT WE DO
  • WHAT WE BELIEVE
  • PROBLEMS WE SOLVE
  • INDUSTRIES WE SERVE
OUR SERVICES
  • UX RESEARCH
  • MARKET RESEARCH
  • ACADEMIC RESEARCH
  • UX & UI DESIGN
  • PRODUCT MANAGEMENT
  • CONSULTING
OUR PORTFOLIO
  • CASE STUDIES
  • 3D UX DESIGN PROJECTS
CONTACT US
  • CONTACT US
  • JOIN OUR TEAM
Blog
More
  • HOME
  • ABOUT US
    • WHO WE ARE
    • WHAT WE DO
    • WHAT WE BELIEVE
    • PROBLEMS WE SOLVE
    • INDUSTRIES WE SERVE
  • OUR SERVICES
    • UX RESEARCH
    • MARKET RESEARCH
    • ACADEMIC RESEARCH
    • UX & UI DESIGN
    • PRODUCT MANAGEMENT
    • CONSULTING
  • OUR PORTFOLIO
    • CASE STUDIES
    • 3D UX DESIGN PROJECTS
  • CONTACT US
    • CONTACT US
    • JOIN OUR TEAM
  • Blog
  • HOME
  • ABOUT US
    • WHO WE ARE
    • WHAT WE DO
    • WHAT WE BELIEVE
    • PROBLEMS WE SOLVE
    • INDUSTRIES WE SERVE
  • OUR SERVICES
    • UX RESEARCH
    • MARKET RESEARCH
    • ACADEMIC RESEARCH
    • UX & UI DESIGN
    • PRODUCT MANAGEMENT
    • CONSULTING
  • OUR PORTFOLIO
    • CASE STUDIES
    • 3D UX DESIGN PROJECTS
  • CONTACT US
    • CONTACT US
    • JOIN OUR TEAM
  • Blog

As a research and consulting company, we add value to your business, customers, products, and services by providing professional user experience (UX) research, market research, academic research, user-centered design, product management, and consulting services for digital and physical products


WE ARE BASED IN CALIFORNIA, BUT OUR SERVICES ARE WORLDWIDE

OUR FIELDS OF STUDY AND ACCOMPLISHMENTS

Since 2020

COUNT ON US AS YOUR RESEARCH PARTNER IN CONDUCTING COMPREHENSIVE USER EXPERIENCE RESEARCH AND MARKET RESEARCH ON YOUR PRODUCT OR SERVICE

WHAT PRODUCT PROBLEMS DO WE SOLVE

Empowering Individuals with Ideas

Turning ideas into reality can be challenging. We help individuals refine their vision, align with market needs, and deliver exceptional user experiences. Our expertise in UX design, streamlined development, and market validation ensures a clear roadmap and market readiness. From concept to launch, we provide comprehensive support to transform product ideas into successful solutions. 

Find out our our comprehensive services for new ideas

Improving user experience

Companies may have identified usability issues (problems or challenges that users encounter when using a product or service) or inefficiencies in their products and need the help of UX researchers to understand user behavior and preferences to improve the product's design.

Find out our our UX research services

Identifying customer needs

Companies may be developing a new product or service and need to understand customer needs and preferences to ensure they create a product that meets market demand.

Find out our our UX research services

Increasing customer satisfaction & loyalty

Companies may be experiencing low customer satisfaction or high churn rates and need to understand the root causes to make improvements and retain customers.

Find out our our UX research services

Improving brand perception

Companies may be struggling with brand perception and need to understand how their brand is perceived in the market and how to improve it.

Find out our our market research services

Improving competitive advantages

Companies often want to figure out their competitors and their services. This involves conducting competitive research to gather information about their rivals, such as their strengths and weaknesses, pricing strategies, marketing tactics, and product offerings. By analyzing this data, companies can identify opportunities to improve their products and services and stay ahead of competitors.

Find out our our market research services

HOW WE CAN HELP YOU

✒ Conduct professional research for your high-tech products, SaaS products, and digital & physical products and services including user experience (UX) research, market research, and academic research

   

✒ Help businesses create, innovate, and/or improve products that are better aligned with user needs, more successful in the marketplace, and backed by reliable research

✒ Identify the end users of your products, services, and processes, and evaluate them from the users' perspective to identify and address any existing problems

✒ Evaluate your products/services by comparing them with competitors in the market 

✒ Gain insight into how to increase the usability, usefulness, desirability, and user-friendliness, of your products/services from the users' perspective

✒ Gain insight into end-user feedback and capture their behaviors, pain points, needs, and expectations, as well as their overall experience when interacting with your brand and products/services

✒ Capture how and for how long users perform certain tasks, determine whether they find the product easy to use, and identify where breakdowns occur in common user tasks

✒ Help you better align your new idea or existing product with user and market needs, leading to greater success in a competitive market

✒ Identify, measure, and develop key performance indicators (KPIs) to evaluate and improve the success of your organization, products, services, or processes

✒ Provide innovative and practical solutions to address problems and meet user expectations for product success and developing your competitive advantages

✒ Identify opportunities to improve and innovate your products and services based on user needs and expectations, in alignment with company objectives and goals

✒ Identify and gain insight to increase success rates, satisfaction ratings, and conversion rates and decrease bounce rates, error rates, churn rates, and completion times when users interact with your products/Services

<OUR SERVICE QUALITY: RELIABILITY - CREDIBILITY - COMPETENCE -ASSURANCE - EMPATHY - RESPONSIVENESS>

<OUR SERVICE QUALITY: RELIABILITY - CREDIBILITY - COMPETENCE -ASSURANCE - EMPATHY - RESPONSIVENESS>

<OUR SERVICE QUALITY: RELIABILITY - CREDIBILITY - COMPETENCE -ASSURANCE - EMPATHY - RESPONSIVENESS>

<OUR SERVICE QUALITY: RELIABILITY - CREDIBILITY - COMPETENCE -ASSURANCE - EMPATHY - RESPONSIVENESS>

<OUR SERVICE QUALITY: RELIABILITY - CREDIBILITY - COMPETENCE -ASSURANCE - EMPATHY - RESPONSIVENESS>

<OUR SERVICE QUALITY: RELIABILITY - CREDIBILITY - COMPETENCE -ASSURANCE - EMPATHY - RESPONSIVENESS>

OUR SERVICES

UX Research

Academic Research

Market Research

Through UX research, we find out who the end users of your products or services are and what they need, expect, and feel, then provide valuable data-driven insights and solutions to improve and innovate your products, services, and processes

Learn more

Market Research

Academic Research

Market Research

We conduct extensive market research & competitive product analyses to evaluate your competitors' products and services to find out their strengths, weaknesses, any existing product problems, and current market position

Learn more

Academic Research

Academic Research

Academic Research

  Through academic research, we aim to understand what influences product development and launch success. It provides insights into consumer behavior, preferences, and needs, as well as market trends and competitive landscapes

Learn more

UX & UI Design

Academic Research

Academic Research

Using insights into user needs provided by our UX research team, we visualize your final product and make it more understandable by creating user flows, wireframes, 2D and 3D models, prototypes, information architecture, and mockups

Learn more

PRODUCT MANAGEMENT

PRODUCT MANAGEMENT

PRODUCT MANAGEMENT

    We utilize successful product development processes to take your idea from inception to market release and beyond and implement practical product management practices to manage the process effectively

Learn more

Consulting

PRODUCT MANAGEMENT

PRODUCT MANAGEMENT

We analyze your company's products, services, and processes, identify issues, and recommend practical solutions and management practices to make your product successful in the market and drive you toward your goals

Learn more

<Our Services are in High Demand Across a Wide Range of Industries>

<Our Services are in High Demand Across a Wide Range of Industries>

<Our Services are in High Demand Across a Wide Range of Industries>

<Our Services are in High Demand Across a Wide Range of Industries>

<Our Services are in High Demand Across a Wide Range of Industries>

<Our Services are in High Demand Across a Wide Range of Industries>

INDUSTRIES WE SERVE

Software development companies

Software development companies

Software development companies

Software development companies require a deep understanding of user needs and preferences to develop software products that meet their customers' expectations. Our services are critical for them to create user-friendly and effective digital products

Healthcare companies

Software development companies

Software development companies

Healthcare companies require our services to conduct clinical trials, gather patient feedback, and develop and market new products, such as medical devices and pharmaceuticals, that meet regulatory requirements and patient needs

E-commerce companies

Software development companies

Consumer goods companies

E-commerce companies depend heavily on user experience to attract and retain customers. Our services help e-commerce companies improve their website or app interface and navigation to enhance user experience and satisfaction

Consumer goods companies

Software development companies

Consumer goods companies

Consumer goods companies benefit from our services to better understand their target audience, understand customer preferences, identify new market opportunities, and develop effective marketing strategies to promote their products

FINANCIAL SERVICES COMPANIES

FINANCIAL SERVICES COMPANIES

FINANCIAL SERVICES COMPANIES

Financial services companies require our services to understand customer needs, expectations, and preferences to develop financial products and services that meet their requirements, needs, and expectations

RETAIL COMPANIES

FINANCIAL SERVICES COMPANIES

FINANCIAL SERVICES COMPANIES

 Our services help retail companies understand consumer expectations, behavior, and preferences to improve their product offerings that meet their customer experience and expectations 

EDUCATION COMPANIES

FINANCIAL SERVICES COMPANIES

NON-PROFIT ORGANIZATIONS

Our research services especially academic research can be valuable for companies in the education industry to conduct research on educational practices and develop new products and services

NON-PROFIT ORGANIZATIONS

FINANCIAL SERVICES COMPANIES

NON-PROFIT ORGANIZATIONS

Our consulting services can be useful for non-profit organizations to develop strategies and programs that align with their mission and meet the needs and expectations of their target audience

<We are based in California but are able to provide services worldwide>

<We are based in California but are able to provide services worldwide>

<We are based in California but are able to provide services worldwide>

<We are based in California but are able to provide services worldwide>

<We are based in California but are able to provide services worldwide>

<We are based in California but are able to provide services worldwide>

If you require any further information, please do not hesitate to contact us at


 info@issresearchcorp.com

CONTACT US

Stay up to date with ISS news!

  • HOME
  • WHO WE ARE
  • WHAT WE DO
  • WHAT WE BELIEVE
  • JOIN OUR TEAM
  • Blog

Copyright © 2023 Innovative Sustainable Services (ISS) - All Rights Reserved